:root{--bg: #0f1216;--panel: #171b21;--panel-2: #1e242c;--border: #2a323d;--text: #e7ecf2;--muted: #9aa7b5;--accent: #4ea1ff;--danger: #ff6b6b;--tag: #2d3a2f}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font:15px/1.5 -apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif}.app{max-width:860px;margin:0 auto;padding:24px 20px 64px}.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.topbar h1{font-size:20px;margin:0}.ticket-input{display:flex;align-items:center;gap:8px}.ticket-input label{color:var(--muted);font-size:13px}.ticket-input input{background:var(--panel);border:1px solid var(--border);color:var(--text);border-radius:8px;padding:8px 10px;width:150px}.pill{font-size:12px;color:var(--muted)}.tagline{color:var(--muted);margin:12px 0 0;max-width:640px}.help{margin:14px 0 4px}.help-toggle{background:none;border:0;color:var(--accent);cursor:pointer;padding:0;font-size:14px}.help-steps{margin:10px 0 0;padding:12px 14px 12px 32px;background:var(--panel);border:1px solid var(--border);border-radius:10px;color:var(--text)}.help-steps li{margin:6px 0}.help-steps em{color:var(--accent);font-style:normal}code{background:var(--panel-2);border:1px solid var(--border);border-radius:4px;padding:1px 5px;font-size:13px}.banner{margin:16px 0;padding:10px 12px;border-radius:8px;border:1px solid var(--border)}.banner.error{border-color:var(--danger);color:var(--danger);background:#ff6b6b14}.ticket-card{margin:16px 0;padding:12px 14px;background:var(--panel);border:1px solid var(--border);border-radius:10px}.ticket-card-head{display:flex;align-items:center;gap:10px;margin-bottom:6px}.tag{font-size:12px;padding:2px 8px;border-radius:999px;background:var(--tag);color:#bfe3c6}.tag.subtle{background:var(--panel-2);color:var(--muted)}.ticket-subject{font-weight:600}.ticket-desc{color:var(--muted);margin:6px 0 0;white-space:pre-wrap;max-height:120px;overflow:auto}.editor{margin-top:20px}.mode-toggle{display:inline-flex;border:1px solid var(--border);border-radius:8px;overflow:hidden;margin-bottom:10px}.mode-toggle button{background:var(--panel);color:var(--muted);border:0;padding:8px 14px;cursor:pointer}.mode-toggle button.active{background:var(--panel-2);color:var(--text)}.draft{width:100%;background:var(--panel);border:1px solid var(--border);color:var(--text);border-radius:10px;padding:12px;resize:vertical;font:inherit}.actions{display:flex;align-items:center;gap:16px;margin-top:12px}button.primary{background:var(--accent);color:#04101f;border:0;font-weight:600;padding:10px 18px;border-radius:8px;cursor:pointer}button.primary:disabled{opacity:.5;cursor:not-allowed}button.link{background:none;border:0;color:var(--accent);cursor:pointer;font-size:14px}button.link:disabled{opacity:.5;cursor:not-allowed}.results{margin-top:24px;display:flex;flex-direction:column;gap:10px}.result-section{border:1px solid var(--border);border-radius:10px;background:var(--panel);overflow:hidden}.section-head{width:100%;text-align:left;background:var(--panel-2);color:var(--text);border:0;padding:10px 12px;font-weight:600;cursor:pointer;display:flex;align-items:center;gap:8px}.chevron{color:var(--muted)}.section-body{padding:10px 14px}.bullets{margin:0;padding-left:20px}.bullets li{margin:4px 0}.muted{color:var(--muted)}.note{font-size:13px}.auto-resolve{margin:0}.rewrite-head{display:flex;justify-content:flex-end;margin-bottom:6px}.copy-btn{background:var(--panel-2);color:var(--text);border:1px solid var(--border);border-radius:6px;padding:4px 10px;cursor:pointer;font-size:13px}.rewrite{margin:0;white-space:pre-wrap;font:inherit;background:var(--panel-2);border-radius:8px;padding:10px 12px}